Dear valued Guests and valued future Guests,
Over the last years, Alfa Collection’s guiding principle has been to cater and care for our guests as we do for our own family. Today, more than ever, this core value guides us, as we navigate the difficult challenge of COVID- 19, in order to best protect our guests and staff during such unprecedented times.
As a company, we are completely aware of the seriousness of the situation and we want to make sure to provide a safe, seamless and ultimately enjoyable experience to our guests when they visit us. For this reason, we have taken all the necessary actions that will reassure your safety while staying with us:
- All our staff will follow strict guidelines, including utilizing personal protective equipment, frequent and stringent hand-washing protocols, and will wear both gloves and a mask.
- Sanitiser gel will be provided at all facilities.
- Free room service will be available for breakfast and drinks.
- The pools and mini pools are for private use only and will be disinfected by pool staff that will also be testing water chemistry frequently.
- Linen and towels will be daily replaced and washed above 60 degrees.
- Careful disinfection will take place after every departure and before every new arrival.
- Outdoor reception facility for check in and check out will be available.
We also understand that a lot of our guests are facing transport difficulties and especially those due to stay with us in May and June and we invite you to arrange your new travel dates by contacting us at email@example.com or 00306973184333.
We would like to reassure you that the safety and wellbeing of our guests and colleagues remains the top priority for Alfa Collection.
Thank you for your support and trust during these hard times.
We look forward to welcoming you soon! Until then, stay safe.